Privacy Policy
Last updated: November 8, 2025
Contact Information
BrandGrowth Institute
1-5-9 Higashimatsudo, Matsudo City, Chiba Prefecture 270-2225 The Etoile Higashimatsudo 2
Phone: +81-26-332-2677
Our Commitment to Your Privacy
At BrandGrowth Institute, we understand that your privacy matters. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website and educational services. We're committed to transparency and giving you control over your personal data.
We collect only the information necessary to provide quality educational experiences and improve our services. You have the right to know what data we hold, how it's used, and how to manage your preferences at any time.
Information We Collect
Information You Provide Directly
When you interact with our website or enroll in courses, you may voluntarily provide:
- Contact Information: Your name, email address, phone number, and professional details when filling out inquiry or enrollment forms
- Communication Data: Messages, questions, or feedback you send through our contact forms or email correspondence
- Course Preferences: Information about your professional interests, learning goals, and course selections
- Payment Information: Billing details processed securely through our payment providers when you enroll in courses
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- Device Information: Browser type, operating system, device identifiers, and screen resolution
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
- Location Data: General geographic location based on IP address
- Cookie Data: Information stored through cookies and similar tracking technologies (see our Cookie Policy for details)
Information from Third Parties
We may receive limited information from analytics services, advertising platforms, and payment processors to improve our services and ensure secure transactions. This includes aggregated usage statistics and transaction verification data.
How We Use Your Information
Primary Uses
Providing Educational Services
We use your information to deliver course content, respond to inquiries, process enrollments, and communicate about your learning progress and program updates.
Improving Our Offerings
Your data helps us understand which courses resonate with professionals, identify areas for curriculum improvement, and develop new educational programs that meet market needs.
Website Optimization
We analyze usage patterns to enhance website performance, fix technical issues, and create a better browsing experience for all visitors.
Marketing Communications
With your consent, we send information about new courses, educational resources, and relevant professional development opportunities. You can unsubscribe at any time.
Legal Compliance
We process data as necessary to comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our platform and users.
Legal Basis for Processing
We process your personal data based on:
- Your Consent: When you explicitly agree to data collection and use
- Contract Performance: To deliver educational services you've enrolled in
- Legitimate Interests: To improve our services and communicate relevant opportunities
- Legal Obligations: When required by law or to protect rights and safety
How We Share Your Information
Service Providers
We work with trusted third-party service providers who help us operate our website and deliver educational services. These include web hosting providers, payment processors, email service platforms, and analytics tools. All service providers are contractually required to protect your data and use it only for specified purposes.
Analytics and Advertising Partners
With your consent, we share limited data with analytics platforms like Google Analytics and advertising networks to measure campaign effectiveness and show relevant course information to potential students. You can control these preferences through our Cookie Policy settings.
Legal Requirements
We may disclose information if required by law, court order, or government request, or when necessary to protect our rights, prevent fraud, or ensure user safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
How We Protect Your Data
Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:
- Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
- Access Controls: Only authorized personnel with legitimate business needs can access personal data
- Regular Monitoring: We continuously monitor our systems for potential security vulnerabilities
- Data Minimization: We collect only the information necessary for specific purposes and delete it when no longer needed
- Secure Storage: Personal data is stored on secure servers with restricted access and regular backups
Data Retention
We retain your personal information for as long as necessary to:
- Provide educational services and support your learning journey
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
- Maintain records of our communications and transactions
When data is no longer needed, we securely delete or anonymize it. Specific retention periods vary based on data type and legal requirements.
Your Privacy Rights
Right to Access
You can request a copy of the personal data we hold about you. We'll provide this information in a structured, commonly used format within a reasonable timeframe.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request corrections. We'll update our records promptly upon verification.
Right to Erasure
You can request deletion of your personal data under certain circumstances, such as when it's no longer necessary for the purposes it was collected or if you withdraw consent.
Right to Data Portability
You can request to receive your personal data in a portable format or have it transferred directly to another service provider where technically feasible.
Right to Object
You can object to processing of your data for direct marketing purposes or when processing is based on legitimate interests. We'll stop processing unless we have compelling legitimate grounds.
Right to Restrict Processing
In certain situations, you can request limitation of how we process your data while we verify accuracy or assess your objection to processing.
How to Exercise Your Rights
To make a request regarding your personal data, contact us using the information provided at the top of this page. We'll respond within 30 days and may request verification of your identity to protect your privacy. There's no fee for most requests, though we may charge a reasonable fee for excessive or repeated requests.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Unsubscribe from marketing communications using the link in any email we send
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm deletion within 30 days.
International Data Transfers
Our website is operated from Japan, but some of our service providers may process data in other countries. When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant data protection authorities
- Ensuring service providers comply with recognized data protection frameworks
- Implementing technical and organizational security measures
Children's Privacy
Our services are intended for professionals and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we've inadvertently collected data from someone under 18, we'll delete it promptly. If you believe we may have information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we'll notify you by:
- Posting the updated policy on this page with a new "Last updated" date
- Sending an email notification to registered users when appropriate
- Displaying a notice on our homepage for material changes
We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after changes take effect indicates acceptance of the updated policy.
Questions or Concerns
If you have questions about this Privacy Policy or how we handle your personal data, we're here to help. You can reach us through:
- Email: Using our contact form at the address provided above
- Phone: +81-26-332-2677 during business hours
- Mail: BrandGrowth Institute1-5-9 Higashimatsudo, Matsudo City, Chiba Prefecture 270-2225 The Etoile Higashimatsudo 2
We aim to respond to all privacy-related inquiries within 5 business days.